City Centre Counselling
Online Therapy
Medicine Hat + online counselling in Alberta
Tips for a positive online therapy experience
To ensure your privacy and comfort, here are a few suggestions:
- Find a private and quiet location, free of distractions for your online therapy session
- Use earbuds or headphones
- Use your own device on a secure internet connection - avoid using a free or public Wi-Fi network
- Make sure your device has the latest operating system and recommended security updates - Jane works best with Chrome
- Prior to therapy speak with your insurance provider to learn about the specifics of your plan
Ready to take the first step towards a healthier, happier you? Continue reading to learn more on how to get connected with City Centre Counselling.
How to Get Connected Online
- When you're ready call City Centre Counselling for a free 30-minute phone consultation OR you can schedule the consultation through my online booking page. This call is required before you can book your first online therapy appointment.
- Once you've scheduled your first session, you'll receive a "Welcome" email from Jane. You'll be prompted to set up a personalized client account which allows you to manage appointments, receive appointment notifications, access forms, join online appointments and much more.
- You'll also receive a "Thank You for Booking" confirmation email. Please ensure the attached intake/consent form is completed prior to your appointment.
- Then on the day of your appointment, approximately 30-minutes prior to your session, you'll receive an "Upcoming Appointment" reminder email with a "Begin Appointment" button.
- Once you have found a quiet, comfortable, and private space to conduct your online appointment, about 5-minutes prior to the start time of your session click on the "Begin Appointment" button, a new tab will open.
- I'll be notified that you are waiting and ready to begin your session. I'll then join and we'll begin your online session.
- Should you require help to join your session, view the video below or contact me and we'll troubleshoot together.
